Pissed Consumer - Personal Creations is HORRIBLE!!!!!

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Personal Creations is HORRIBLE!!!!!

Jan 29, 2008

Personal Creations complaint by WesV

I am facing almost the same as many of you. I placed an order on the 7th of December for three items. Well, first of all there was no confirmation email or any indication that I had anything to do with the company aside from my credit card statement. In any event, it's the 28th of January now the last item has still not arrived. They state that it ships from a different warehouse that they cannot contact and have no tracking information from. I called and after being on hold for well over an hour (for the 4th time) this lady picks up with no interest in helping. She kicks it off with a bad attitude, a worse tone and horrible grammar. She rambles on about how it could be this or that and all the problems they run into with this "other warehouse". She then promises just as the previous agents have that it will be there by the end of the week. It's a load of ***. I started to question her and inform her of my experience and she flat out hung up on me. Iam simply amazed... Hey guys and gals, aviod them at all costs, it's not worth it.

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