Personal Creations
Reviews and Complaints
Still haven’t 1 st order
User's recommendation: Don’t order at Christmas time
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Verified ReviewerJust a question on the phone for customer service and no other areas are observed so customer service gets five stars Plus
- Pro for customer service no other areas observed
Need to fix an order
User's recommendation: This is a good place to buy personalized gifts
Order
- Unique items that you can personalize
- Check and make sure you have that percentage off
Preferred solution: Price reduction
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Verified Buyer | Banning, CaliforniaReceived gift but sender unknown
User's recommendation: Poor service
Wrong order
User's recommendation: Don’t use them
I need to cancel order
Preferred solution: Full refund
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Verified ReviewerOrder
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User's recommendation: Nope. Don’t do it.
Very very very dissatisfied!
I ordered 2personalized items on first order. As I attempted to see what final pricing would be I clicked
on continue n my order had already been placed.
This happened to me twice, the second order was not complete as again checking on final price n order was automatically placed before edited. After trying to cancel order was told orders could not be canceled! Nor did I get my 30percent discount. Will never use ur company again n will strongly advise it not to be used by anyone.
Unfortunately I only have one order number which is #371666****90. The other order was made on the same day w 2 items on order.
Mary Lucas dlucas16@***.rr.com. Please take my email off ur listing
Preferred solution: Full refund
User's recommendation: DO NOT USE THIS COMPANY EVER!!
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Verified Reviewer | Milton Keynes, EnglandNot delivered in timescale stated
- Looks lovely on website
- Product seem beautiful on website
- Poor customer service
User's recommendation: Be aware your item may come from abroad
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Verified Reviewer | Saint Neots, EnglandDissatisfied
- Looks lovely on website
- Not delivered by due date
Preferred solution: Deliver product or service ordered
User's recommendation: Check the info on website before ordering
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | West End, North CarolinaTake me off email list!!! No place to unsubscribe!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Browns Mills, New JerseyUnhappy with product
Preferred solution: I want a new pillow…shipped in a box this time to prevent wrinkles and damage!!!
User's recommendation: Don’t purchase this item
Items smaller than they appeares
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My replacement has arrived along with the original one. So i now have two.
As they are both engraved I can't return one and can't use it for anyone else. I did get a credit from them of £4.99 as a goodwill gesture. .
Wow- as the item cost over £40 its a drop in the ocean. Definitely won't use them again