Anonymous
map-marker Brooklyn, New York

Order status

Put an order in three days ago, on Friday, never got confirmation. Have called multiple times to no avail. Please I need to know about my confirmation ASAP.
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Norma M Tbe

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Verified Reviewer

Add to my order

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I had placed an order and two minutes after placing it I realized that I forgot to order two items. I called because I wanted to add the items to my order but I was told I could not do that. I was a little annoyed because I had to order the other items and pay for shipping again!
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Loss:
$10
Marian B Ima
map-marker Greensboro, North Carolina

Talked to customer service and she is going to lighten the 2 pictures and send another blanket, thank you!!

Not happy with order for a personalized blanket. There are 2 pictures that are very dark and I can hardly see the faces.
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Preferred solution: Let the company propose a solution

User's recommendation: Great

Tami V Xdh

Did not receive order

Got a confirmation from UPS shipment would be her before 7 pm 10/11 it is the 14th no delivery tried calling your customer service 2x no answer. Thank you Tami VanBuren
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Pros:
  • Liked their personalized items

Preferred solution: Deliver product or service ordered

Anonymous
map-marker Dallas, Georgia

Lost package

After I was sent an order number I was unable to track my package UPS said they never received the package from you all.
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Anonymous
map-marker Fort Lee, New Jersey

Comment for the head of the company

I just received your very nice Christmas catalog and was all set to order from you for my daughter and son in law. I then spotted an tree ornament depicting a couple smiling and hugging and underneath it says "We're vaccinated".

I was in shock.

I urge you to do more research.

There are 1000s of people worldwide dying from the vaccine and thousands more w serious side effects.

It has NOT been authorized by the FDA despite "reports". Only had emergency use extended.

It is experimental and no other usual vaccine has been continued after just a fraction of the deaths this shot has caused people. Yet it is being continued.

Why? I pray for those who have gotten it:/

I would recommend this page of the catalog be edited to remove this.

Many doctors have stated the vaccine is more dangerous than the virus.

I cannot give you my business in good conscience until this is done.

Thank you

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Charles S Ixu

Stuck daughter

All i am trying to do is talk to someone to help me arrange person that was supposed to pick her up didn't show she is stuck at the airport with no money I need help to arrange a ride for her. please help my number is 971990****
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Preferred solution: I wood like some help is that bto hard to understand

Judith M Xlb

Need to change order I just sent

My order was not correct and I already paid for it with PayPal. I only ordered one item but was billed for 3 items. I need help to correct this mistake.
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Preferred solution: I would like to have my order corrected to receive the one item I ordered. If that is a problem then please cancel the order.

Dee A Dsv

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

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Verified Reviewer

Never received my order

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Personal Creations - Never received my order
Order elsewhereI placed my order 5 days ago. I was charged a total of $50.00 which includes $9.99 overnight shipping. My delivery date was supposed to be Oct.30th. I have emailed the concerning my order. Ive gotten no response. Ive called numerous times and all ive gotten was a recording to hold on the phone and ive waited over an hour each time and nobody never takes my call. This is horrible. This is poor customer service. How can you take someone money and never send the product nor even respond to them. Not to mention how do you charge an optional overnight fee but you didnt send the products i ordered overnight? This is crazy! Im going to report this company to BBB. This is horrible!!!!
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Loss:
$10
Pros:
  • Liked their personalized items
Cons:
  • Never received anything and no one tried to contact me

Preferred solution: Product delivery, overnight fee refunded and price reduction and apology

1 comment
Guest

I am going through this right now!

Connie H Zuc

Cancel order

I put wrong date and would like to cancel order I have all my information I ordered and infinity sign for my niece wedding
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Loss:
$42

Preferred solution: Full refund

sheryl a Aen

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Verified Reviewer
| map-marker Keene, New Hampshire

Disabled

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loss of freedom of expression of art.......using human body as an art form is beautiful and i have a right to freedom
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User's recommendation: be careful so you don't lose a good communication and sharing experience

Patrice W Cbp

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Verified Buyer

Haven't received order

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Personal Creations - Haven't received order
You guys used UPS to deliver packages and they claimed they delivered my package today at Sacramento, CA and received by someone signing PO. Which is NOT the address I used when I placed the order. So how the final destination of my order got screwed up I dont know. But I dont have my order
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Loss:
$48

Preferred solution: Deliver product or service ordered

Nancy D Amr

Issue with product

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I ordered two Easter baskets for my grandchildren. The liner is cute but the basket is made like a dollar store basket. You won't be able to put anything in it and carry it. Very cheaply made and you can't return it being the liner is personalized. Don't buy this product. When I called them about it they said basically too bad you're stuck with it which I am $37 later when I could have went to the dollar store and got a better one
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Pros:
  • Cute products
Cons:
  • Made c&aply but expensive cost

Preferred solution: Price reduction

User's recommendation: Be careful what you buy from this company as things are cheaply made but expensive due to the personalization of products

Mai Xmc
map-marker Green Bay, Wisconsin

Damaged product upon delivery

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Erica. She is Sending a replacement item, which will arrive some time later next week. She was very nervous ce
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Anonymous
map-marker Redlands, California

Shipping charges

Hi , On my last order I paid for express shipping but I saw that I got charged twice for express and regular shipping and now that Im placing another order Im getting charge again for freight how much do I need to buy in order to get free shipping ?
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