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Personal Creations - Terrible quality and broken ornaments
I just received my first order of 8 of your ornaments and I can’t say how disappointed I am. First off they were very poorly shipped. All 8 ornaments were just thrown in a box on top of each other asking to be broken. I paid an extremely high amount of money ($25) to...
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1.0
#1144234
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I was unable to use the coupon code. I emailed the company as listed under their contact section and it took days before getting the replay that I had to call. When I called I spent 40 minutes on the phone explaining and reexplaining the issue, with long pauses in...
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1.0
#1138741
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Personal Creations - Too many extra charges

Was ordering a doll for $16.99 & by the time all was said & done it cost almost $32.00!! It will take 13 days to receive & your still going to charge 7.99 for shipping? Then a care & handling fee & taxes, yeah, no thanks!!!!
#1138658
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Personal Creations - Pretty upset

After spending 40$ to make 3 ornaments i am Pretty pissed off! I received my shipment today and they look horrible! They definitely do not tell you it will be printed off the computer and put on a nice ceramic piece. It looks cheap and blurry! I will NOT recommend them to anyone !!! I could have went to the mall and had them made.
1.3
Details
Delivery Service
Discounts and Special Offers
Website
#1136894
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As a previous customer of Personal Creations over the years, I am cancelling an order I was going to place today (9/17/17) online. As I reached the checkout section, I noticed that there was a charge for "CARE & HANDLING" for $4.99 on top of a regular delivery charge...
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Anonymous
Pk51372

Omg you pay shipping & handling and that isn’t enough???? YOU HAVE TO PAY AN ADDITIONAL $4.99 For Care charges!!!! Total rip off... talk about TAKING ADVANANTAGE of your cu...

3.9
I didn't like
  • Price scam
#1101941
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I ordered a number of items (at least 12) last year for Christmas. this year I needed to sign into my account and was unable to use there link, was told it was my issue! they can not assist me, but would gladly take my money by placing an order for me! I needed to see...
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3.1
#1101581
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I placed my order on 6/4/17, a personalized book for my only grandchild, who was turning 1on 6/20. Called 6/17 and was told would be shipped on Sunday, 6/18 and would be on time for his birthday. Just called again and now it is 6/19 and the rep tells me" oh i will have...
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1.0
#1063380
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I ordered an item for $33 and ended up paying around $53 total. They charged $9.99 for shipping (which is on the high end for a lot of on line companies now-a-days). Then they charged an extra $5 to get it delivered by 7 days (as week, that should not be an...
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1.7
#1061619
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Personal Creations Shipping Service Review

I ordered something that they said would get there in time for Valentine's Day. I chose the extra shipping to get it there in time but they don't tell you until after you pay that they also charge the regular shipping charge on top of it.
1.4
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Warranty
Website
#1001557
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I ordered two personalized cups for my granddaughters,they were the year they were born and what had happened that year and the cost of bread,mil,k, ect.. It just so happened Hannah got Kinsees cup and Kinsee got Hannahs cup.The year was 1998 Kinsee was born in...
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4.7
#972085
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