I responded to the tv ad for the Christmas stockings - looked like a cool thing. AFTER placing my order, I got an email stating it would be delivered no later than 12/27. Seriously? What is the point.
I will never order anything from them again. I placed my order on 12/9/11 - over 2 weeks for 4 stockings? And the personalization was something they should have had ready to go - Mommy - Daddy - I mean most houses will have 1 or the other or both.
This place gives new meaning to the word under-service. When I called to inquire I got someone in customer service who read from a script that basically said - we do not care.
Monetary Loss: $100.