Okay, so I posted a complaint on 12/21 about Personal Creations, and guess what? They did it again!
This time, instead of sending the product I ordered (different from the one in the last complaint), they sent one that belongs to someone else. So now, two kids won't get the gifts they were supposed to receive. This company is really unbelievable. Be warned, do not waste your money there.
They still haven't responded to my first problem and it has been over a week. Do yourself a favor, find another more reputable company. There are plenty of them out there. I've used "Things Remembered" several times in the past for personalized gifts and they are absolutely GREAT.
They'll be the ones getting all of my business from now on. Remember, do not trust personalcreations.com.
They'll just rip you off.