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Problem 1) Bold Letters: FREE SHIPPING ON ORDERS 49+ Discount taken at end. (There was no fine print....apparently it's somewhere on the bottom of the page according to the supervisor which is tricky in itself)

Problem 2) I had a promo code for 20% off which they didn't honor.

Problem 3) Orders shipped from two different vendors 2 weeks apart from each other.

I purchased 2 items to be shipped to the same location and at the end it tacked on two different shipping prices plus two different "handling & care" fees. This added $35 to my original total. I thought it was interesting that it showed the figure of $91 which I was entering my credit card info for and then it took me to an extra confirmation page with the new total way over $100.

I called the company and apparently many items ship from different vendors which it doesn't mention of. Needless to say, the supervisor could and should have given me the promo of %20 plus honor the claim of "FREE SHIPPING over +49" but she didn't. That is plain poor customer service and false advertising in my opinion.

Will not use this company....

Reason of review: Pricing issue.

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Anonymous
#1118666

Same thing happened to me.

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