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Personal Creations - Terrible quality and broken ornaments
I just received my first order of 8 of your ornaments and I can’t say how disappointed I am. First off they were very poorly shipped. All 8 ornaments were just thrown in a box on top of each other asking to be broken. I paid an extremely high amount of money ($25) to...
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1.0
#1144234
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I was unable to use the coupon code. I emailed the company as listed under their contact section and it took days before getting the replay that I had to call. When I called I spent 40 minutes on the phone explaining and reexplaining the issue, with long pauses in...
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1.5
#1138741
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As a previous customer of Personal Creations over the years, I am cancelling an order I was going to place today (9/17/17) online. As I reached the checkout section, I noticed that there was a charge for "CARE & HANDLING" for $4.99 on top of a regular delivery charge...
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Anonymous
Pk51372

Omg you pay shipping & handling and that isn’t enough???? YOU HAVE TO PAY AN ADDITIONAL $4.99 For Care charges!!!! Total rip off... talk about TAKING ADVANANTAGE of your cu...

4.0
I didn't like
  • Price scam
#1101941
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Personal Creations - Great

Personal Creations
#1166772
Was able to have blanket replaced
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Personal Creations - I ordered a $20 Afghan that I ended up paying 80 something d

Personal Creations
#1156545
1.5
Details
I did try to contact them and have it fixed they were not willing to work with me I was even willing to pay to have the fit mistake fixed and they would not fix it never do business with them again
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
NOT SO Personal Creations
1/1

NOT SO Personal Creations

Personal Creations
#1145153
12/8 I received my ornament from Personal Creations...l ordered a 10 name African American famil ornament and this is what l received. (See pic) the CSR went on to say l pissibly received this because the 1 l ordered was sold out.
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Personal Creations - Too many extra charges

Personal Creations
#1138658
Was ordering a doll for $16.99 & by the time all was said & done it cost almost $32.00!! It will take 13 days to receive & your still going to charge 7.99 for shipping? Then a care & handling fee & taxes, yeah, no thanks!!!!
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I ordered a number of items (at least 12) last year for Christmas. this year I needed to sign into my account and was unable to use there link, was told it was my issue! they can not assist me, but would gladly take my money by placing an order for me! I needed to see...
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3.2
#1101581
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I placed my order on 6/4/17, a personalized book for my only grandchild, who was turning 1on 6/20. Called 6/17 and was told would be shipped on Sunday, 6/18 and would be on time for his birthday. Just called again and now it is 6/19 and the rep tells me" oh i will have...
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1.0
#1063380
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I ordered an item for $33 and ended up paying around $53 total. They charged $9.99 for shipping (which is on the high end for a lot of on line companies now-a-days). Then they charged an extra $5 to get it delivered by 7 days (as week, that should not be an...
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1.5
#1061619
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I ordered two personalized cups for my granddaughters,they were the year they were born and what had happened that year and the cost of bread,mil,k, ect.. It just so happened Hannah got Kinsees cup and Kinsee got Hannahs cup.The year was 1998 Kinsee was born in...
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4.8
#972085
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Email received: "Up to 30% off and FREE SHIPPING" After entering my information for my order I received a discount on each item and was sent to the payment section. My choices for shipping were standard to upgrade, I selected standard thinking the shipping must be auto...
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2.3
I liked
  • Product seem beautiful on website
I didn't like
  • False prices discounts on website
#970029
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Personal Creations - This is my update
This is my update Since I seem unable to correctly post an update again.... Still no resolution and no contact from the company....no surprise. After much research I finally came across a few names at the Personal Creatons parent company. I am in the process now of ...
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1.0
West Milton, Ohio
I didn't like
  • Zero customer service
  • Poor quality product for dollar
  • Company resolution
#920640
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Contact Personal Creations

Mailing Address:
Personal Creations
19W661 101st Street
Lemont, IL 60439
Phone:
(866) 834-7695
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I have talk to this company twice and also emailed concerning a monogram decal on a salad bowl. I received this as a gift, it was lovely. I washed it out by hand only to find that the monogram was only a decal and slid off. I called the company they cannot, no they...
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1.0
I didn't like
  • Zero customer service
#902385
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