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I was excited to find a unique and personalized gift online. I ordered overnight shipping for $14.99 and they charged me an additional $9.99 for standard shipping totaling $24 of shipping charges on a $50 item. I contacted the company and they told me that I should...
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1.0
#1243578
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Personal Creations - Extra shipping charges

This company should be taking down by customers not buying from them no more. Is a shame because the ideas and some of the products are very nice but their business practice of 100% de rival practices are shameful.
1.1
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Discounts and Special Offers
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#1241891
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It is now 7 weeks after placing my Valentine's order for two customized pillows, and I still do not have my order and apparently will not be receiving it. Seems they shipped my extremely overpriced pillows (two small personalized pillows with shipping was over...
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1.3
I didn't like
  • Never received anything and no one tried to contact me
#1227179
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Personal Creations - Great service

Checked status of my order and was given the information I needed. Your representative was courteous and very informative. Thank you.
#1200588
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Personal Creations - Great

Was able to have blanket replaced
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#1166772
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Personal Creations - I ordered a $20 Afghan that I ended up paying 80 something d

I did try to contact them and have it fixed they were not willing to work with me I was even willing to pay to have the fit mistake fixed and they would not fix it never do business with them again
1.3
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Warranty
Website
#1156545
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NOT SO Personal Creations

NOT SO Personal Creations
12/8 I received my ornament from Personal Creations...l ordered a 10 name African American famil ornament and this is what l received. (See pic) the CSR went on to say l pissibly received this because the 1 l ordered was sold out.
#1145153
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Personal Creations - Terrible quality and broken ornaments
I just received my first order of 8 of your ornaments and I can’t say how disappointed I am. First off they were very poorly shipped. All 8 ornaments were just thrown in a box on top of each other asking to be broken. I paid an extremely high amount of money ($25) to...
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1.0
#1144234
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I was unable to use the coupon code. I emailed the company as listed under their contact section and it took days before getting the replay that I had to call. When I called I spent 40 minutes on the phone explaining and reexplaining the issue, with long pauses in...
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1.0
#1138741
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Contact Personal Creations

Mailing Address:
Personal Creations
19W661 101st Street
Lemont, Illinois 60439
United States
Phone:
(866) 834-7695
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Personal Creations - Too many extra charges

Was ordering a doll for $16.99 & by the time all was said & done it cost almost $32.00!! It will take 13 days to receive & your still going to charge 7.99 for shipping? Then a care & handling fee & taxes, yeah, no thanks!!!!
#1138658
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