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As a previous customer of Personal Creations over the years, I am cancelling an order I was going to place today (9/17/17) online. As I reached the checkout section, I noticed that there was a charge for "CARE & HANDLING" for $4.99 on top of a regular delivery charge of $11.99.

This brings the shipping charges of $16.98. When I called customer service to find out what is "CARE & HANDLING" they told me they make sure its package correctly....This is totally a ridiculous charge.

You would think whatever you are ordering would be packed well. Personal Creations you lost a valuable customer here!

Product or Service Mentioned: Personal Creations Shipping Service.

Reason of review: Care & Handling CHARGE.

I didn't like: Price scam.

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Anonymous
#1408562

Omg you pay shipping & handling and that isn’t enough???? YOU HAVE TO PAY AN ADDITIONAL $4.99 For Care charges!!!!

Total rip off... talk about TAKING ADVANANTAGE of your customers... $16.98 to ship a $39.99 item is RIDICULOUS...

Lost my business... total rip off!!

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