As a previous customer of Personal Creations over the years, I am cancelling an order I was going to place today (9/17/17) online. As I reached the checkout section, I noticed that there was a charge for "CARE & HANDLING" for $4.99 on top of a regular delivery charge of $11.99.
This brings the shipping charges of $16.98. When I called customer service to find out what is "CARE & HANDLING" they told me they make sure its package correctly....This is totally a ridiculous charge.
You would think whatever you are ordering would be packed well. Personal Creations you lost a valuable customer here!
Product or Service Mentioned: Personal Creations Shipping Service.
Reason of review: Care & Handling CHARGE.
I didn't like: Price scam.