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I'm a little annoyed at what I feel is sneaky charging at Personal Creations website. I ordered 3 personalized Xmas stockings - NO where did it say "personalization extra" until the final order page!

All pictures shown in the print catalog AND website show the socks already personalized and just the one price. THEN postage is ridiculous. They don't let you know what "standard" postage will even be...until the final order page, and it was over $11. "Priority Mail" originally said $9 something, so I switched to that...but on the final order page, that was boosted up to $20 something!

Come on, you can fit 3 socks into a flat rate priority box!!! THEN they offer you this "free shipping rebate" deal at the end. What THAT is is one of those "sign up for 30 days free and if you don't cancel we'll start charging your credit card a monthly fee for our handy service!" programs. UGH.

I did NOT do that and will probably not order from these people again. I did place the order because the socks are cute, but I hope I don't have any issues with them like the other reviewers here!

Location: Springfield, Oregon

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Guest

I have not placed an order. Mostly because I searched the entire site looking for a price (which I assumed there would be), but couldn't find one.

It states, "We personalize each item with meticulous care and follow the strictest quality guidelines. We charge a nominal personalization fee for the service." Yeah that tells me nothing. So I decide to add the desired item (cutting board) to my cart) only to find out that the fee isn't made apparent until AFTER I enter my payment info. Nevermind.

Stay away from this place. SHADY PRACTICES.

Guest

I have ordered from Personal Creations off and on for years and NEVER have I noticed a personalization fee PER ITEM untill today!Like previously stated NO WHERE on their website does it say that personalization is extra and per item. I was being charged 2.99 per item and luckily noticed it on the side of the page before i clicked PROCESS ORDER.

Thankfully I CANCELLED. Sneaky, sneaky!

Guest

I used to love this website. They have always had a flat order personalization fee of 3.99.

I went to submit an order with 9 items in it (thinking it would be 3.99 for personalization as usual) and now they charge the fee per item!

That's an additional $36! Not to mention a few of my items were only $6 to start out with, so it's almost doubling the cost.

Guest

Boy, I REALLY wish I had seen these reviews before placing my order. I was also charged for personalization, only to be told that there is an initial fee of 3.95 and they were suppose to issue me a refund. This company is SOOOO confusing with their fees/charges/refunds/orders/representatives etc, I would recommend finding a different company and ordering.

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